http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Executive Brief/digital-gurus-testimonials-id-3054
​​Digital Gurus Testimonials
Find out what our Digital Tech Café clients are saying​
https://assets.unisys.com/Documents/Global/ExecutiveBrief/EX_170016F_DigitalGurusTestimonials.pdf

http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Brochure/unisys-digital-gurus-brochure-id-3050
Unisys Digital Gurus Brochure
Digital Gurus: Your IT Ally
https://assets.unisys.com/Documents/Global/Brochures/BR_170016A_UnisysDigitalGurusBrochure.pdf

http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Brochure/digital-guru-services-brochure-id-3049
Digital Guru Services Brochure
Fast, friendly and fun IT support for your demanding digital workforce
https://assets.unisys.com/Documents/Global/Brochures/BR_170793_DigitalTechCaféUnisysDigitalGurus.pdf

 

 

 

 

http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Story/field-engineering-services-id-1099
Field Engineering Services

A few hours of lost productivity resolving IT issues can mean a missed business opportunity or dissatisfied client. As more devices, applications and locations are introduced into digital workplaces, the volume and diversity of IT issues affect services, security and resolution effectiveness.

Remote services are a quick and effective way to solve end-user computing problems. Field services complement remote service desks by providing in-person, on-site incident resolution like walk-in assistance, unplanned break-fix and desk-side support or install, move, add, change and dispose services on location.

A single point of contact for support, Unisys Field Engineering Services leverages a globally integrated, cloud-based service delivery platform to supply consistent IT support at any location.

Unisys On-Site Services
For on-location IT support in the corporate, branch, home or remote office, Unisys offers two options:

  • Unisys Digital Tech Café™
    Digital Tech Cafés deliver walk-in, on-site IT support in an inviting storefront atmosphere. Skilled, trained Digital Gurus are dedicated to providing exceptional customer experiences and minimizing downtime.
  • On-demand, on-site services
    Unisys field technicians resolve IT issues on location, where and when required. Field engineers are dispatched on demand to remote sites, home offices or anywhere workers need help.

Private Label Services
Original equipment manufacturers, resellers and software providers contract Unisys to deliver seamless support services to customers. Unisys augments or replaces client service resources, offering high-quality, multi-vendor expertise across the globe. Offerings include break-fix hardware support, parts management, logistics and implementation services. Unisys also provides Private Label hardware, printer, peripheral, installation and specialized software support as well as help desk services.


 

 

http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Story/field-engineering-services-id-1099
field-engineering-services-id-1099


 

 

 

 

 

 

 

 

 

 

Unisys Demo
Unisys Demo - Augmented Reality Revolutionizes In-Person Support
http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Unisys Demo/augmented-reality-revolutionizes-in-person-support-id-3588

https://player.vimeo.com/video/255429697?autoplay=0
Unisys Demo
Unisys Demo - Who is Coming to Fix my Laptop and When will They Get Here?
http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Unisys Demo/who-is-coming-to-fix-my-laptop-and-when-will-they-get-here-id-3589

https://player.vimeo.com/video/255428617?autoplay=0
Point of View Paper
Unisys Point of View Paper - Secrets for Delivering Superior Tech Support
http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Point of View Paper/secrets-for-delivering-superior-tech-support-id-3395


Point of View Paper
Unisys Point of View - Where Are Your Tech Support Dollars Going?
http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Point of View Paper/where-are-your-tech-support-dollars-going-id-3392


Point of View Paper
Unisys Point of View - Winning Support
http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Point of View Paper/winning-support-id-3393


Point of View Paper
Unisys Point of View Paper - It’s Time to Reinvent Your On-Site Support
http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Point of View Paper/its-time-to-reinvent-your-on-site-support-id-3394


Video
Unisys Video - Empower Your Digital Workers Like Never Before
http://federal.unisys.com/offerings/digital-workplace-services/Video/empower-your-digital-workers-like-never-before-id-3285

https://player.vimeo.com/video/211325060?autoplay=0
News Release
Unisys News Release - ​Constellium Successfully Transitions to Unisys for Global End-User and Workspace Services with Increased Employee Satisfaction and Productivity
http://federal.unisys.com/offerings/digital-workplace-services/News Release/constellium-successfully-transitions-to-unisys-global-end-user-workspace-services


Executive Brief
Unisys Executive Brief - Digital Gurus Testimonials
http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Executive Brief/digital-gurus-testimonials-id-3054


Executive Brief
Unisys Executive Brief - Digital Guru Services Executive Brief
http://federal.unisys.com/offerings/digital-workplace-services/field-engineering-services/Executive Brief/digital-guru-services-executive-brief-id-3055